Home > Cancellation and Return

Cancelling your order

You can cancel your order at any time before receiving a confirmation email 'Preparation in progress' from us. To cancel your order, you must send us cancellation email to info@babybabas.com. Your cancellation notice must state your name and order number and the name or description of the products you wish to cancel.


Returning your order

From the date of receipt of your order you have a period of 14 natural days to make the return. And they can be done in the following way:

You can send your cancellation notice via email to info@babybabas.com. Your cancellation notice must state your name, address, order number and the name or description of the products you wish to return. The logistic cost of returns must be assumed by the customer. Once we have received the returned goods in their original state, we can proceed with the refund of your order.